CMON Responses?
Results 1 to 9 of 9

Thread: CMON Responses?

  1. #1

    Default CMON Responses?

    Does anyone ever actually get a response when they submit a question via the "Contact Us" form? I've sent in several and never heard back.

  2. #2

    Default

    Hmmm no responses here either, I suppose
    ​You are ranked 1 out of 9149 artists.
    BloodFather's Axis of Chaos http://www.coolminiornot.com/forums/...f-Chaos/page17

  3. #3

    Default

    Try support instead, that usually works.

  4. #4

    Default

    Contacted them a couple weeks ago and got a reply within a day.

  5. #5

    Default

    Nope.

    Once had a site account related issue. No response.
    Once had a store purchase related issue. No response.
    Jayadan.com - Commission Miniature Painter
    My YouTube Channel - My Flickr Photostream

  6. #6

    Default

    If this is true I will avoid spending in the CMoN store. It sounds like experiences may vary.
    ​You are ranked 1 out of 9149 artists.
    BloodFather's Axis of Chaos http://www.coolminiornot.com/forums/...f-Chaos/page17

  7. #7

    Default

    yep, looks like they vary.
    - I had once or twice problems with the downloadable content. Both reply and fix for it was done in 24 hours.
    - and I had once an inquiry about RK, response was fast (in a day), but answer pissed me off (was basically told to have fun with SPM support).


    as for responses now: afaik they are doing maintenance of the shop, so admin side of support might be down too in the next few days.
    Forgot, that it works again.

  8. #8

    Default

    Responses have started rolling in, perhaps someone got back from vacation or something.

  9. #9

    Default

    I noticed that there was a new name from customer service. Might have been a change of personell...

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Privacy Policy  |   Terms and Conditions  |   Contact Us  |   The Legion


Copyright © 2001-2018 CMON Inc.

-->