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Thread: Anyone purchase miniatures from official e-shop?

  1. #1

    Default Anyone purchase miniatures from official e-shop?

    I placed order last Tuesday, until now the order status still under processing. Anybody know how will it take? I've got other miniatures (same day from Amazon)already.

  2. #2

    Default

    I have read that they sometimes got flooded with kickstarter stuff, this maybe one thing. May also be the Crystal brush (a painting contest that they organnize), that keeps them busy... anyway I would contact them directly via the contact form on the shop or via facebook/twitter whatever, you will receive a faster answer on those channels than using these forums for sure.
    Good luck with the purchase
    Feel free to come by my WIP or have a look into my Gallery
    Voted on 5377 out of 235568 minis, and also left 847 comments on Cmon Gallery.


  3. #3

    Default

    I placed an order on the 10th and it has been stuck in processing hell. I sent them an email, let's see if that results in anything.

  4. #4

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    I've been told they moved to the new location. So that they need time to clear up their warehouse. Orders are two weeks behind.

  5. #5

    Default

    Hey,

    has your order been sent? I am not able to even get an answer from support. I placed my order 7 days ago.

  6. #6

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    Looks like they need at least 10 days to hunting your stuff. I got mine last week, So I guess you will get yours within one week.

  7. #7

    Default

    Thank you for the information

  8. #8

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    It took 2 weeks of processing before mine shipped. When it arrived at my local post office i had to pick it up and pay a fee, turns out the size was not correctly entered and that is what the fee was for.

  9. #9

    Default

    This and the no communication attitude is exactly what makes customers go away. Even considered they are moving to a new place right now - there could have been a warning in the shop -.-

  10. #10

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    The no communication is a matter of policy for CMON at this point imho. It sucks, but they are clearly not interested in improving on this public opinion. Now this could be them thinking that it is not nearly as bad as the 'net screaming makes it to be or something else.

  11. #11

    Default

    There is a new post on the front page.
    I so dearly hope they process the order I made 30 March. It's paid not to mention aight?

  12. #12

    Default

    It's only fair to say, that my order was sent 2 days ago. So as mentioned they try to keep up.

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