Hasslefree WARNING
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Thread: Hasslefree WARNING

  1. #1

    Default Hasslefree WARNING

    Hey everyone, newbie here,

    I just want to warn everyone to avoid doing business with "Hasslefree" Miniatures, because they are anything but hassle-free. I have place multiple large orders with them over the past few years, and the delay for each one has been longer than the last. Most recently, I placed an order for over $200 worth of minis in NOVEMBER OF 2018 (yes, you read that right, almost a year ago!) and still haven't received my order, or a refund. And the owner/operator of this fraud scheme has stopped answering emails.

    I hate to have to say this, because they did make some nice stuff, but DO NOT ORDER FROM THESE PEOPLE.

  2. #2
    Brushlicker gohkm's Avatar
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    Default

    They've had significant problems. Stalk them on Facebook - Sally is pretty active and responds there.
    Models completed in 2016 so far: 16
    Models in WIP: 22

    tp://www.coolminiornot.com/artist/gohkm

  3. #3
    Brushlicker gohkm's Avatar
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    Sep 2002
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    Well, give me your order number and email address, and I'll ping Sally about your case.
    Models completed in 2016 so far: 16
    Models in WIP: 22

    tp://www.coolminiornot.com/artist/gohkm

  4. #4
    Brushlicker gohkm's Avatar
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    Sep 2002
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    Sally says that they got a communique from you yesterday and your issue has been resolved. I guess that means the only thing left is to wait for your loot .
    Models completed in 2016 so far: 16
    Models in WIP: 22

    tp://www.coolminiornot.com/artist/gohkm

  5. #5

    Default

    The loot arrived! I must say that after your assistance as acting an intermediary, and Hasslefree's quick response to it, I did get my two minis and more! I truly thank you for the help, and hope that all goes well for Hasslefree Miniatures. The minis were of excellent quality, and extra goodies included to make up for the delay were delightful! Thanks to all!

  6. #6
    Brushlicker gohkm's Avatar
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    Sep 2002
    Location
    Singapore / Australia
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    Good to hear.

    I've used Hasslefree since forever, and they're good folks. Unfortunately, they ran into troubles some years back, and because they are small, it snowballed and they got in way over their heads.

    They're still recovering, but I reckon they still have some ways to go yet.
    Models completed in 2016 so far: 16
    Models in WIP: 22

    tp://www.coolminiornot.com/artist/gohkm

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