I can't reach my downloadable products
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Thread: I can't reach my downloadable products

  1. #1

    Default I can't reach my downloadable products

    At one point I bought some toutorial videos by Jessica Rich. Now when I try and reach them the link takes me to some sort of shop page that I don't even have an account for. I couldn't find any way to mail anyone in charge so I'm making a post here. I would like the product I paid for please.

  2. #2

    Default

    Quote Originally Posted by Power Elephant View Post
    At one point I bought some toutorial videos by Jessica Rich. Now when I try and reach them the link takes me to some sort of shop page that I don't even have an account for. I couldn't find any way to mail anyone in charge so I'm making a post here. I would like the product I paid for please.
    You could try reaching out to CMON here:

    http://support.cmon.com/

    There is a "Submit a Request" link in the upper right corner that lets you send them a message if the knowledge base doesn't have your answer.

    Hope that helps!
    Last edited by kendarus; 03-30-2020 at 10:01 AM. Reason: sneaky apostrophe!

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