App Bugs and Issues to Report
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Thread: App Bugs and Issues to Report

  1. #1

    Default App Bugs and Issues to Report

    Hey guys,
    If you had any issues with the app or found any bugs, please report them below.

    Cheers

  2. #2

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    Running Android 4.4.2 on a hudl tablet it just doesn't work, all I get is the ASOIAF logo and that's it, nothing else at all.

  3. #3

    Default

    Thank you for your submission! we are looking into this issue

  4. #4

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    Hi there. My app keeps crashing. It opens fine and I can go to my lists. When I go to expand a unit or go to the add unit screens, the app crashes. I have uninstalled/reinstalled, restarted my phone, deleted all lists and reinstalled app. None of those things resolved the issue. I am using a Samsung Note.

    The app worked great for me up until the 3/1/2019 patch. Something in that is causing the issue for my phone.

  5. #5

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    Quote Originally Posted by tanker11 View Post
    Hi there. My app keeps crashing. It opens fine and I can go to my lists. When I go to expand a unit or go to the add unit screens, the app crashes. I have uninstalled/reinstalled, restarted my phone, deleted all lists and reinstalled app. None of those things resolved the issue. I am using a Samsung Note.

    The app worked great for me up until the 3/1/2019 patch. Something in that is causing the issue for my phone.

    Thank you for reaching out!
    Is this issue still happening?

  6. #6

    Default

    Quote Originally Posted by Neo CMON View Post
    Thank you for reaching out!
    Is this issue still happening?
    The next update fixed my issue. Works great again. Thanks!!

  7. #7

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    Hello,

    I'm having an issue opening the rulebook and gamemodes. It would give me three options (adobe, notepad and one other that I believe was also an adobe), then would say error. Now it just tries to open in adobe and then goes black before moving back to menu.

    Running an android.

  8. #8

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    Quote Originally Posted by Legion06 View Post
    Hello,

    I'm having an issue opening the rulebook and gamemodes. It would give me three options (adobe, notepad and one other that I believe was also an adobe), then would say error. Now it just tries to open in adobe and then goes black before moving back to menu.

    Running an android.
    Hi, thank you for reaching out!
    Can you please specify which device and version of Android you are running?
    Last edited by Fabio C; 03-25-2019 at 04:08 PM. Reason: *added device to last sentence

  9. #9

    Default

    Glad to see the rulebook and scenarios being added to the app-- big thumbs up.

    But...

    Everything but the cover and end page of the rule book are being displayed in a 2 on 1 page format. It is really difficult to read in this fashion, so a return to the format the other versions of the book used would be much appreciated. BTW, the rulebook on the asoiaf.cmon.com site has the same issue.

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    "I did warn you not to trust me." -Littlefinger

  10. #10

    Default

    Quote Originally Posted by Neo CMON View Post
    Hi, thank you for reaching out!
    Can you please specify which device and version of Android you are running?
    It's an LG 4 with Android version 6.0. Thanks for looking into it!

  11. #11

    Default

    Quote Originally Posted by serbaelish View Post
    Glad to see the rulebook and scenarios being added to the app-- big thumbs up.

    But...

    Everything but the cover and end page of the rule book are being displayed in a 2 on 1 page format. It is really difficult to read in this fashion, so a return to the format the other versions of the book used would be much appreciated. BTW, the rulebook on the asoiaf.cmon.com site has the same issue.
    Looks like this has been addressed. Thank you!
    "I did warn you not to trust me." -Littlefinger

  12. #12

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    Once my list is created, I am unable to create a pdf of print list. Using iPhone XR. Most current iOS and updated app.
    Lis this known issue. Any suggestions to allow created lists to be printed?

  13. #13

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    Subsequent pdf prints after the first are coming out as per the image.

    Also noticed you changed the format of the lists (less fits on the page now)

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    Running LG G5 android v8.

  14. #14

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    The Builder Crossbowmen card, should there be a Ranged Icon next to the description of the Crossbow on the right side? (also issue with card listed in FAQ). Also, the Umber Champion is missing from the Printer_Friendly_Cards.pdf

  15. #15

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    Whenever I make a Free Folk army, I always get a red warning when adding more than 2 Free Folk Raiders. The message is that I don’t own enough Free Folk Raiders. I have marked that I own 2 starters but that doesn’t help. I think the issue also pops up with trappers and giants.

  16. #16

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    Hi. I am using sansung note10 with android 11. When I try to create a list, I click on the name, I click on the house and then I send it to create, it just closes everything and goes back to the beginning of creating the list. I have already uninstalled and reinstalled and could not solve the problem, could you help me ?? Thanks

  17. #17

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    The points deduction for running all 3 dragons and the Mother of Dragons version of Dany isn't being applied correctly. More precisely, it's not being applied at all.

  18. #18

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    Unable to print any army list with Othell Yarwyck. When I attempt to print the list, it hangs on generating PDF.

    I have tried on both Apple and Android devices with the same result.

  19. #19

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    As of the current update, I am seeing two bugs/problems:

    1. For each faction, one of their commanders is not showing up in the "tactics cards" menu. I've confirmed this for Free Folk and Bara at least (on Android), and for those factions Mag's and Renly's cards are showing up at the end of the queue of generic faction cards.

    EDIT: after looking it's just for Free Folk and Baratheon, which were oddly the first two I checked. So Mag and Renly, Lord Paramount have misfiled tactics cards.

    2. The app still has the 1.6 FAQ.
    Last edited by Hecaton; 12-18-2021 at 03:39 AM.

  20. #20

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    I think I found an error in the app. In Free Folk, when adding Varamyr Sixskins (Master Skinchanger) the app also adds a Walrus Clan Chieftain as an unattached attachment for 2 points, and does not allow you to remove this attachment (the remove button is greyed out).

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