I am pleased to report that the fourteen hour over four week Dale Carnegie training that my employer required is over. My hands were getting sore from all the perfunctory clapping every time someone spoke. 
It\'s all pretty much intuitive stuff for normal adults, but the trainers treated it like a life-changing (cough*cult*cough) experience.
\"So, you\'re saying if I listen attentively to someone that they will feel more positively disposed toward me? Ohhhhhhhhhhh.\" One coworker likened it to the Simpsons episode where Marge and Homer lost their kids to foster care and had to take a parenting class to get them back... the instructor of the parenting class was emphasizing such topics as the importance of throwing your garbage away in some sort of can and not just on the floor.
What this training really accomplished for me was to identify which of my coworkers were brittle and uncooperative.
It\'s all pretty much intuitive stuff for normal adults, but the trainers treated it like a life-changing (cough*cult*cough) experience.
\"So, you\'re saying if I listen attentively to someone that they will feel more positively disposed toward me? Ohhhhhhhhhhh.\" One coworker likened it to the Simpsons episode where Marge and Homer lost their kids to foster care and had to take a parenting class to get them back... the instructor of the parenting class was emphasizing such topics as the importance of throwing your garbage away in some sort of can and not just on the floor.
What this training really accomplished for me was to identify which of my coworkers were brittle and uncooperative.