Here also is my full, but short statement.
Following on from a few other painters. we will no longer be accepting commissions of Finecast. For me, it was because today I have had to tell a customer the 3rd miniature they have sent me will cost the commission again to rectify the atrocious miscasts and bubbles in prep time. Sorry if this causes any inconvenience.
It's pretty self explanatory really. The commissioner in this case has been very good.
The model in question was Warlord Queek. There were at least 9 bubbles, plus toes were miscast on both feet, and his face had missed by at least a millimeter. Apparently this was the best one! I have had to return about 70% of my own Fail cast. if its for me I will still buy if I like the mini, but no more commissions.
I can dedicate the time if I really want one, but it is completely uneconomical for me to spend this sort of time on a model that really shouldn't be being sold like that.
I will say the I have never had any issue with GW accepting the return of a mini, and have on an occasion let me open a few box sets to get the components that will make a full unit.