Mark77, I understand your frustration entirely. Sounds a hell of a lot like many other very promising miniature kickstarters. There are many excuses, indeed, and many times they are very honest concerning them; "I am not a businessman so was unprepared with how to deal with..." is a common legitimate, though no less painful, reason for a delay. It's is companies like Mierce and KD that can best get away with it without having to offer up huge refunds, simply put because of the quality of their sculpts. A company like FairyTale miniatures, with very good but not near KD products, is forced to recoup the losses. Most I know who pledged to any KD KS were very pleased, despite delays.
IMPORTANT UPDATE
I am fortunate to be blessed with a good friend, whom was willing to offer me his resin Flower Knight because he would be receiving a plastic one in the next KS campaign, but mostly because he is one cool dude, AND he did so at a very reasonable price. A good man, Bailey03. Damn good man....
Going to shock the world with my Knight of the Monastary of the Yellow Rose...