Sand Rat
New member
Normally we here the tales of grief and woe we all suffer at the hands of companies we have ordered from.
I\'m here to testify brothers and sisters about some really good customer service I recieved recently.
On Saturday I decided that after some careful budgeting I could afford to order some more figures, (62) and some vehicles for conversion for use in 40k -
I got home today and the package from Squadron/Signal - where I ordered the vehicles from - has arrived. Not only that, but they haven\'t charged my account yet! So I got the stuff, and I know the money is coming out, but it hasn\'t yet - usually you get the bill before the stuff arrives.
In addition, the stuff I ordered from Reaper is in the office of my apartment complex.
Oh, and the third order? The whole order is not there yet, and they had to backorder part of it, but they notified me of the backorder within 4 hours of my order being placed.
So, I want to give a well done to Squadron, Reaper, and Rattlehead Games.
I\'m here to testify brothers and sisters about some really good customer service I recieved recently.
On Saturday I decided that after some careful budgeting I could afford to order some more figures, (62) and some vehicles for conversion for use in 40k -
I got home today and the package from Squadron/Signal - where I ordered the vehicles from - has arrived. Not only that, but they haven\'t charged my account yet! So I got the stuff, and I know the money is coming out, but it hasn\'t yet - usually you get the bill before the stuff arrives.
In addition, the stuff I ordered from Reaper is in the office of my apartment complex.
Oh, and the third order? The whole order is not there yet, and they had to backorder part of it, but they notified me of the backorder within 4 hours of my order being placed.
So, I want to give a well done to Squadron, Reaper, and Rattlehead Games.
