CMoN refund?

[Dead Circus Monkey]

Was wondering if anyone here has experiences with refunds with CMoN?

I ordered a bunch of stuff about 2 weeks ago, a few things were out of stock and said the money would be refunded. It has not been refunded yet. I assume they are in chaos mode with GenCon, Zombicide shipment, Sedition Wars CKPM, and now Relic Knights.

I emailed them with no luck.

Any help?

 

[Bloodhowl]

Try pming Borg or Chern Ann. If they are heavy into prep for GenCon it could take a while, but I have no doubt they WILL refund your cash as soon as they can.

 

[Dead Circus Monkey]

Thank you for your help.

Greatly appreciated.

I'll message them after GenCon. No need to drive them nuts while on a FUN business trip. :claply:

 

[sivousplay]

I've never had any problems with the cmon shop. Refunds, replacement parts for something broken ... they've always been awesome.

jim

 

[PegaZus]

It is a common refrain. All the problems and issues always seem to happen when the core group has an event where they're out of pocket. Have faith, the issue will be fixed.

 

[Dead Circus Monkey]

OK, it has been 23 day since they were suppose to refund my money.

Nothing yet.

Sent 2 emails to them and they have not come in contact with me yet.

If I don't see any sort of action from them this week, they will lose me as a customer for good.

They can update their site and facebook page multiple times a day but cannot help a customer in a 23 day period? Really?

 

[freakinacage]

Have you pm'd borg or chern ann?