Forge World - Hat's off to Customer Service

RuneBrush

New member
<p>Some time ago (as in over 18 months) I bought a Forge World Bloodthirster.&nbsp; I've been doing very tiny little bits of work on this over time, though never really made any major painting in-roads.&nbsp; Construction wise though the model is pretty much their.&nbsp; The wings are primed and undercoated (and started to base coat), the body is primed.&nbsp; However with further investigation, the whip cords and axe were both badly formed.</p><p>So last week, I phoned Forge World up and they agreed to replace them - specially cast up as replacements.&nbsp; Well I really can't fault their service as when I came into work today following a day off yesterday, I found a very well padded box with my replacement parts in.&nbsp; Yes they do require some tidying and green stuffing, but they are a vast improvement in comparison to the duff ones.</p><p>So thank you Forge World, for top notch customer service - even months after I bought the product!</p>
 
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