how long is too long? how many times is too many?

[Myrnnyx]

This is the third time I have had this situation happen. I place an order. a piece is back ordered, and no one ever replies to repeated emails asking for updates. The last time, 4 months went by, before I finally heard something.

This time, it's been nearly two months, and 5 emails. No response from anyone.

Today, I receive a package containing a second copy of a mini I did receive from my last order, instead of the one I'm missing.

If this is the typical level of customer service I should expect from your company, then I need to shop elsewhere.

In the meantime, I expect to be contacted regarding my order. #100014492. Item #VELL5RUN19.

This was supposed to be my wife's birthday (Oct 2) present. I ordered this back on August 8 !!

 

[In Chigh P.I.]

hehe, you didnt learn the first time?

 

[desertdragon1964]

If your talking about the cmon shop call them directly using the land line.

 

[freakinacage]

Or pm Borg. He may have replied, I had this problem before
and his replies were in my spam folder