New act of incompetence: Blank Thumnails

JamesTTravers

New member
Hi,

Right, I have finally uploaded some decent photos onto the CMON gallery and it seems plenty of people have had a look, which is great! For some reason, however, three of the thumnails appear blank, despite the fact the photos appear normally upon opening the post. Is there a reason for this? I'm inclined to blame my own incompetence.

Thanks for all the votes/comments so far, but I doubt many people will want to open a link when they can't see the mini!

Thanks,

James
 

Chern Ann

Only when they're green
Staff member
It looks like there's a problem with your image saving format, what software did you use to edit your images with? Some software doesn't store JPEG information correctly, so while it renders fine in browsers, our server is a little compliance picky and tends to choke on stuff that isn't properly handled.

You might also want to increase the image compression on your images, they load quite slowly compared to the amount of detail they contain.
 

Einion

New member
I think these were saved in Photoshop Elements which should be no problem. But there's a glitch in one of them which does indicate some issue with the save, or the upload maybe?

Einion
 

JamesTTravers

New member
Yep, they're done in photoshop elements. Once I had resized the pixel width they came to about 500kb so I just left them at that, saved and uploaded. Should I use save for web and make them Giff files or whatever it uses? Or would it be better to maybe knock 100kb off and see what they look like?

Also the glitch in a couple of photos is odd - photos I've emailed from my home PC in the past have had exactly the same problem for no apparent reason. I burned them to a CD in the end and they were fine. Perhaps that could at least be resolved by just uploading them from another computer.

Thanks for your help,

James
 

Chrome

New member
Should I use save for web and make them Giff files or whatever it uses? Or would it be better to maybe knock 100kb off and see what they look like?

Always try to save for web if you've got that possibility before trying to reduce picture quality. Heck, try -everything- but reducing quality. that should only be a last resort and should be actively avoided if possible
 
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