This is an interesting interview of Navin of Paintedfigs.com, an army painting service based out of Sri Lanka.http://www.jimmyjango.com/2011/11/lesson-3-solo-podcasting-learned.htmlIt's a very frank discussion of his growing pains of managing a larger service painting figures in volume. For my 2 cents, the main thing you should take away from this interview is that some businesses can't scale, not because of lack of demand but intrinsically due to the nature of the business itself, and he explains why not in his case.
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