That software guy isn\'t really making a very good argument is he? Films on DVD are also \"digital content\" but if I bought a film and there was something wrong with it, for instance sound missing in certain places, I\'d expect to get a refund. Similarly if I\'d bought a console game and it wouldn\'t play all the way through I\'d take it back.
I can see where they\'re coming from as PC systems aren\'t anywhere near as standardised as DVD players but that doesn\'t mean the consumer should be penalised if their system turns out to be incompatible. The system requirements on the back of the box only cover so much and don\'t list any \"known issues.\" Whenever I buy anything form GAME the assistant always asks me if it will work on my PC. Whilst I can confidently reply that my computer is fast enough and that it will work with my operating system and soundcard etc. there\'s still an element of unsurety regarding conflicts with other elements of my machine. A case in point would be S.T.A.L.K.E.R. a notoriously buggy game that ended up killing my graphics card drivers because of the way the program interacted with them. As far as the system specs on the box went it should have been fine but it took me a hell of a long time to fix as I ended up having to completely remove and re-install Windows and all the rest of my system drivers to get my PC working properly again.
I think what would be a better idea is for the develpoers to be made to guarantee patches for ALL known issues within a two year period from the game\'s release. At the moment as far as I know this is just voluntary for whoever makes the game, it\'s in their best interests to provide support as not to do so would tarnish their reputation but they don\'t have to do it. Making this law might help make PC games less of a lottery.
