I bought a painting guide for U$10 and never received it, wrote a couple of emails but no reply was given, didn't know where else to address this issue, here's the full mail and the only one reply from CMON.
Over a month now.
[h=1]REQUEST #26255 ULTIMATE PAINTING GUIDE[/h]
Over a month now.
[h=1]REQUEST #26255 ULTIMATE PAINTING GUIDE[/h]
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sh0a May 28, 2015 10:51Hi, i just bought the 400 pages painting guide through paypal :
PayPal logo 28 May 2015 08:34:15 PDT
Transaction ID: XX
Hello Joaquin Canteros,
You sent a payment of $9,95 USD to CMON Inc
(support@cmon.com)
It may take a few moments for this transaction to appear in your account.
Merchant
CMON Inc
support@cmon.com
404-975-0975 Instructions to merchant
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Shipping address
XXXXX
Shipping details
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Description Unit price Qty Amount
Ultimate Miniature Painting Guide
Item# id5 $9,95 USD 1 $9,95 USD
Subtotal $9,95 USD
Total $9,95 USD
Payment $9,95 USD
Charge will appear on your credit card statement as "PAYPAL *CMON INC"
Payment sent to support@cmon.com
But i got an error when returning to the cmon site and i never got to download the ebook, what can i do?
thanks.
JC
Brandy Root June 02, 2015 15:25Hello,
Thank you for contacting us. I have emailed you your guide.
Thank you for your support
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sh0a June 03, 2015 10:25Hello Brandy, thanks for your reply, i didn’t receive the email, did you send it to this one?, maybe the file is a bit heavy, this email won’t let thru any email over 8mb, can you resend it to joacouk@gmail.com?
Thanks a lot.
JC
De: "Brandy Root (CoolMiniOrNot)" <support@cmon.com>
Responder a: CoolMiniOrNot <support@cmon.com>
Fecha: martes, 2 de junio de 2015, 15:25
Para: Joaquin Canteros <jcanteros@dcmedios.com>
Asunto: [CoolMiniOrNot] Re: ultimate painting guide
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sh0a June 16, 2015 12:44Hello, still i didn’t receive my guide… can you please resend to my gmail?, as i said, it might be too heavy for this email.
Over 2 weeks since i purchased, thanks.
De: Joaquin Canteros <jcanteros@dcmedios.com>
Fecha: miércoles, 3 de junio de 2015, 10:23
Para: CoolMiniOrNot <support@cmon.com>
Asunto: Re: [CoolMiniOrNot] Re: ultimate painting guide
Hello Brandy, thanks for your reply, i didn’t receive the email, did you send it to this one?, maybe the file is a bit heavy, this email won’t let thru any email over 8mb, can you resend it to joacouk@gmail.com?
Thanks a lot.
JC
De: "Brandy Root (CoolMiniOrNot)" <support@cmon.com>
Responder a: CoolMiniOrNot <support@cmon.com>
Fecha: martes, 2 de junio de 2015, 15:25
Para: Joaquin Canteros <jcanteros@dcmedios.com>
Asunto: [CoolMiniOrNot] Re: ultimate painting guide
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sh0a July 07, 2015 17:36Hello, still haven’t received the guide…
De: Joaquin Canteros <jcanteros@dcmedios.com>
Fecha: miércoles, 3 de junio de 2015, 10:23
Para: CoolMiniOrNot <support@cmon.com>
Asunto: Re: [CoolMiniOrNot] Re: ultimate painting guide
Hello Brandy, thanks for your reply, i didn’t receive the email, did you send it to this one?, maybe the file is a bit heavy, this email won’t let thru any email over 8mb, can you resend it to joacouk@gmail.com?
Thanks a lot.
JC
De: "Brandy Root (CoolMiniOrNot)" <support@cmon.com>
Responder a: CoolMiniOrNot <support@cmon.com>
Fecha: martes, 2 de junio de 2015, 15:25
Para: Joaquin Canteros <jcanteros@dcmedios.com>
Asunto: [CoolMiniOrNot] Re: ultimate painting guide
