Why don\'t Pegaso answer emails?

[finn17]

Pegaso make great models, but they are are crap at answering their emails:flame:

Does anyone know a way of getting in touch with these people? I have tried emails in both English and (translated) Italian, but they have all been studiously ignored...

 

[supervike]

Its amazing to me that companies can ignore customers so easily...

I sent an e-mail to a site, inquiring about a rather expensive item listed in their online store....no reply to me either. I guess I\'ll take my money and spend it elsewhere.

Maybe you may have to resort to actually phoning them...possibly with an Italian translator??

 

[QuietiManes]

What suprises me is how bad products or bad customer service or both can keep a store open while stores with good product and good service go out of business all the time. With no real distinction between pricing, location, etc. No idea on Pegaso, I\'ve only heard good things about their models, I\'m on their mailing list but never purchased anything.