Experiences with shapeways.
In another thread Bailey03 asked me to share it in the forum or in PM. I rather share it here, as this way others can learn about it too.
Sooo, after having the bust sculpted the sculptor validated the files for printing on shapeways and sent them to me. Now to get it I had to start from 0 as I never used their services before.
1. registration: pretty standard, even simple. Just fill out the form, get an activation email and use the link there.
2. uploading the files. This was a PITA. The upload component feels ancient with no feedback or whatever. As I had 3 files (2 with 64mb in size) it took a while to wait without knowing if the upload is still going or not. Eventually the upload finishes. At this point shapeways calculates the size, cm3 and other parameters and validates for materials if it could go. On the body I had a zip-lock. it validated as false for all materials except for "frosted ultra detail", which is not really a problem as the others are not 100% suitable for us painters. The good point is the email communication here. Even if your browser froze during the validation it is still done and you get an email if it's ready.
3. ordering was again pretty straitghtforward, basic basked, payed via paypal. Originally I feared the price as I thought they'll charge based on the bounding-box. Luckily it's not like that, they charge on the real volume taken up. This way the print costed around 90$ (with the frosted ultra detail) instead of 500+.
4. now the wait started. They indicated that it'll take about 7 days before they ship the item. The plus point is that you can check the status of your order, so you see where it is (prepping, printing, post-processing, packing, shipped). I found it pretty nice that you can follow the process for each of the ordered items and see the progress being made.
After the print is done you get an extra email stating how likely the print will go on for future prints. You get a ratio for all printed materials.
Finally there is a mail when it is shipped. All in all the steps are easy to follow and I liked that.
5. unpacking: 2 days later a package arrived from the netherlands even though shapeways is a US based company. It's pretty nice this way as the shipping costs less and there is no custom tax.
The prints were packaged solidly. The material used to pad the box against breaking things is enough for me to send out 3-4 other boxed with minis

. Basically I got a 20x20x30cm box full of padding material for a bust of approx 4x4x9cm. As expected nothing broken (not much could have as there are no long and thin parts, but the protection looks pretty solid)
The printed mini: To avoid the stepping I chose the "frosted ultra detail" material. It's bacially a transparent resin material, that I'm not a big fan of, but it's printed differently than the other plastics. Meaning less to no stepping in the print. Also some of the details didn't allow any other cheaper material. Not that it mattered as I didn't plan on having it printed with a sub-par material/method.
Even though it's the best material for these prints you can still see a bit of stepping. So very likely before I can start painting a bit of priming with a surfacer + sanding with 1200-2000 grit sandpaper will be needed.
The only detail that didn't turn out great is the problematic zip-lock, But it's not that bad either. The feel is there, just not the smaller details. Knowing this can help a sculptor as there is no need to sculpt them.
Ohh and the material has a slightly nutty smell, like hazelnut.
Overall:
- except for the ancient upload-page I'm very satisfied how shapeways do their business (and that I can survive)
- The material is about 100% is what I expected. I never thought it will be completely smooth (and this is the smoothest they can deliver). The 3d printing needs a few more innovations before it'll be super for us, but for master models it's workable. Meaning you need a bit of prep-work to hide the signs of the printer but not much.
- would I use them again? Based on this experience definately.