seller jacking up the shipping fees?

[pitynoman]

I just won an auction, and the invoice for shipping is $2 higher than advertised in the auction.I had this happen to me before.An oversight or a deliberate scheme to make extra $?
Every time I make the sellers aware of this they act like they didn\'t know and drop the overcharge. However it always makes me wonder what would happen if I didn\'t notice?

 

[Ebonbuddha]

I know what you mean. I have had SEVERAL people try to gouge the hell out of me when it comes to shipping on eBay. I remember I won an auction for two platic miniatures and teh woman tried to charge me $20.00 shipping to Korea.She justified it by saying the cost of shipping covered her gas, packing material, internet. I think it is something that people are being taught to do because she kept talking about having a \"high revenue\". Maybe ebay college is to blame? Don\'t they tech people how to make a good profit on eBay?

 

[Naukhel]

I must be really lucky in my wins. I\'ve had people waive shipping charges altogether, more often than not.

 

[pitynoman]

The point is the amount for shipping was specified in the auction.It was in country. I hate people trying to gouge me on the shipping they themselves specified.
It\'s just silly.
???

 

[Naukhel]

I\'d actually call it rude and profiteering, myself. If a shipping rate is posted, and they try to jack it up, isn\'t there a thing called \'false advertising\'?

 

[Drake Farstrider]

Its very rude and I would call the seller on it and if they have a questionable feedback rating I would report them to ebay.

 

[TAB Studio]

I would call the seller on it but I would ask if their paypal coincides with what they are claiming on the listing as well as the eBay preferences. there are a lot of conflicts in the shipping system that can screw with the end result for the seller. I am constantly checking on mine because of it. Sure some our gouging but I am sure some just screwed up cause of the tangle involved

 

[SaxonAngel]

The seller should have to eat the supposed higher cost of shipping due to his mis-quote.

The main reason for putting shipping is to give the buyer a solid idea of what to pay. It\'s benefits the seller to put up a shipping price.... The correct shipping price.

Many years ago, I sold a Timpo castle with some knights to a guy in Australia. For some idiotic reason we quoted him 12 dollars for shipping when he asked how much. After careful packing in a sturdy box I hauled it to the post office and almost fainted when I was charged $60.
I didn\'t ask him for extra money and we had to eat the shipping cost and thusly learned an expensive lesson.

 

[CaptNarcissisto]

I would agree that the seller should eat the extra cost (since it\'s only $2.00 anyway), but I also wholeheartedly agree that it could be an honest mistake. When you post alot of auctions at once sometimes these things happen. Everyone makes mistakes, even eBay sellers that are often just regular people anyway.

 

[Ogrebane]

It is the internet after all. Let the buyer beware. Wouldnt be the first time someone got stiffed online. I would call the seller and if they undercharged thats thier bad luck. As was stated the shipping fees are included so bidders know how much to pay. Give em hell.

 

[War Griffon]

If I buy online or before I bid on an auction I look at what they are going to charge me for shipping and if not listed I will ask them if it is high then I will not bid on the item.

I try to keep my packaging rates constant so when I quote postage it is the actual postage weight I have calculated then no more than 30 to 50p added to cover my costs which I think is reasonable.

It annoys me when you see people saying postage for a single figure is £3.00 whenyou know damn well it will only cost about a £1.00 and thats including packaging costs

I also tell the potential buyer that I will combine postage for mulile wins this can reduce postage costs dramatically, I recently sent a guy in Italy 14 figures that he had won on my auctions for a fraction of the cost some people charge for a single mini.

At the end of the day it is all about trust and if you want people to buy from you again you have to gain and keep their trust. If you believe someone is trying to rip you off on postage and stating costs other than what they have done in the auction then you should have a right to complain to EBay about it and I dare say if you check the small print then you also have the right to tell them where they can stick there postage over charges.

I am not happy with what Paypal charge me for accepting payments but at the end of the day it is a charge I am willing to accept because of the benifits it allows the buyer/sellar and yes there are times that these charges should be waved as in cases of charity auctions.

 

[Klute]

I dont like this compulsary added insurance.
Postage prices overall are getting jacked up out of all proportion on ebay now.

I wonder how many people think they are getting a bargain and dont even look at the postage costs.....That £5 DVD suddenly turned into £15.


On a slightly lighter note our lasses sister wanted the Sex and the City boxed set so she went on ebay to see if she could get it cheap for her.
So she spots the box set for £30 and bids on it.
Only when I took a look did she realise it was the BOX only, not the discs too.
God did I have some international sucking up to do.

 

[War Griffon]

Klute that sounds like you got screwed over big time.

I bid on a box of bits once the seller had arranged the prues so that they looked farily full when I got them there was enough to make 4 complete figures and a load of useless bits deffinately not worth what was paid.

I didn\'t leave negative feedback but then my positive feedback to them wasn\'t very positive either and a lesson was learnt - don\'t buy from that seller again

 

[finn17]

I\'ve been fairly lucky on eBay I guess.

The worst experience I have had for a while was when someone refunded my PayPal payment as they had suddenly decided they didn\'t like PayPal anymore. They asked me to use BidPay or Bank Transfer, I asked them to get stuffed!

 

[Klute]

Originally posted by War Griffon
Klute that sounds like you got screwed over big time.

I bid on a box of bits once the seller had arranged the prues so that they looked farily full when I got them there was enough to make 4 complete figures and a load of useless bits deffinately not worth what was paid.

I didn\'t leave negative feedback but then my positive feedback to them wasn\'t very positive either and a lesson was learnt - don\'t buy from that seller again

I always look closely at postage and if I think its too high then stuff them.

The DVD box set that had no DVD\'s was totally our lasses fualt. There was a big red notice on the sale saying it was box only.
Last time she touched my account.
The seller retracted the bid for me which was good anyway but she learned a lesson.
So did I.lol

 

[Naukhel]

$20 for shipping cards? What\'d you do? Put them in a wooden refridgerator crate and pack them with lead?

EDIT: How the heck can I read a post by Airhead, post a reply, and have it appear in the list as having been put up 3 minutes before the one I\'m replying to?

 

[airhead]

funniest one I remeber seeing was an \"ancient Chineese dagger\" that was the repro dagger from \"The Phantom\" movie. Should go for about $20, but was only going for about $10. But if you read the stuff, it had $200 S&H.

SaxonAngle, I\'ve had to eat an international shipment once too. $5 worth of MtG cards that cost me $20 to ship - I had charged him $2 for the shipping. Income=$7 (less fees) then shipping for $20 - oh well, live & learn.

 

[Dr.Diemer]

I have tried it a couple of times to - so now I always ask for the price of shipment before I bid. And keep the email.

When you buy individual figures an ekstra £ could mean 25% or more priceincrease all together.

Lately I tried it again - the seller wanted £5 instead the of £3.5 she said in the email. It wasn´t much but out of principle I send her an email stating that I would hold her to her answer during the auction.
She didn´t answer for a couple of days until I send her another email that I would report her to EBAY if I didn´t hear from her soon.

Then she replied an apologised, and I payed the original amount for shipping.

I have also tried to be at the other end with the problem, but then I payed the ekstra postage, as it was my mistake, and I would not inflict the consequences of my mistake on the buyer!

 

[supervike]

Originally posted by SaxonAngel
Many years ago, I sold a Timpo castle with some knights to a guy in Australia. For some idiotic reason we quoted him 12 dollars for shipping when he asked how much. After careful packing in a sturdy box I hauled it to the post office and almost fainted when I was charged $60.
I didn\'t ask him for extra money and we had to eat the shipping cost and thusly learned an expensive lesson.

I had something similar happen when I sold a Queensryche boxed set. I quoted $10 dollars shipping, and some guy won the auction from Canada..It cost me 20 dollars to ship the damn thing. I ate the difference...Live and learn.

There are many e-bay sellers that make a profit from shipping alone. I avoid any sellers with \'shipping to be determined\' or flat shipping fees that seem too high.

 

[Ebonbuddha]

Yeah, I have done the samething Supervike. I was trying to get rid of my Anime before I left hte US and I sould all ofmy Project A-Kos. I told the guy $10 shipping and it came to $20. After that I started using teh scales in my companies shipping department to figure out prices. Live and learn.